Feedback & Complaints Form
All information collected is kept confidential and securely protected in accordance with our privacy policies.
We value your feedback and are committed to providing the highest level of care and support. If you have experienced an issue or would like to share a complaint, please let us know by completing the form below. Your concerns are important to us, and we will review all submissions carefully and respond in a timely and respectful manner. By sharing your feedback, you help us improve our services and ensure we continue to meet the needs of our community.
Help Us Improve Our Services
If you are unhappy with how we have handled a Compliant.
A Complaint can be made to the NDIS Commission by:
For complaints about service quality or safety: Contact the NDIS Quality and Safeguards Commission.
Phone: 1800 035 544
For complaints about NDIA staff, planning, or funding decisions: Contact the NDIA Feedback and Complaints Team.
Phone: 1800 800 110
Email: feedback@ndis.gov.au